We hope you love your purchase, but if you’re not completely satisfied, we’re here to help.

---

1. Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in its original packaging.

---

2. Non-Returnable Items

Certain items are non-returnable, such as:

• Gift cards

• Sale items

• Custom orders

---

3. Refunds

Once we receive your return and inspect the item, we will notify you of the status. If approved, your refund will be processed to your original payment method.

---

4. Exchanges

If you need to exchange an item for the same product, please contact us first at pottoriaanswer@gmail.com.

---

5. Shipping Costs

Customers are responsible for paying shipping costs for returning items. Original shipping costs are non-refundable.

---

6. Contact Us

To initiate a return, please contact us here with your order number.